Last updated: April 17, 2017


This is a documentation for WooMobify a WooCommerce Mobile Theme. Here you can find useful information about setting up, configuring and customizing WooMobify.

Getting Started


Click plugins -> add new then click on "Upload Plugin" near the top of the page.

Browse for the woomobify.zip file which can be found in the files you received upon purchasing WooMobify.

Once you have uploaded and activated the WooMobify Plugin, click on “settings” below the name. You can also click on the WooMobify menu item on the left side of the screen.

License Verification

You will need to provide the license key that was given to you upon purchasing WooMobify in order to activate your plugin. Simple enter your key in the text field then click on “Activate License”.


Useful Tip:

All the settings options comes with helper text which will assist you if you are not sure as to what it does.

On the image seen below, this is your “Settings” page, here you will configure your settings and adjust them to suit your preferences.



HomePage Layouts – In this section you will be able to configure how you want the homepage to look, the homepage has 4 slots where you are able to add elements to such as slider, category, products etc


The left panel menu section is now created using the core WordPress Menu manager. Create a menu as you normally do in WordPress and ensure that you assign it to “WooMobify Menu”.



WooMobify now support widgets within the footer and also the right panel of the shop page. Only the default WooCommerce Widgets are supported within the shop page side bar, other third party widgets will work but may require some styling it order to be fully compatible.


Troubleshooting Guide

I have installed the plugin, but I am still getting my old theme when accessing the site via mobile

You have to activate woomobify plugin into work. Click on the Woomboify on your Wordpress Menu, then clicking settings on the top right hand corner. Then activate the Woomobify plugin


I have installed the plugin, why does it show a white screen

There was an issue downloading and installing the theme, this is usually done when you are entering your license to verify it and activate WooMobify. Check in your theme folder if you are seeing the WooMobify theme. If you don't see the theme, please ctact us

If you are running a lower version of php, the recommended version is 5.6, check your WooCommerce status page for the version you are currently on. If it is below version they need to update it.

If you are using some type of cache plugin, if you are, you need to clear the cache etc and also have cache disabled for mobile as WooMobify does not need it, it is already optimize for performance.

Why I am getting the error The license key is currently activated on another site".

This problem happens when you have another installation of Woomobify that you haven't uninstalled. Merely deactivating it is not enough, you have to uninstall the earlier version that is on the other installation

Diagnosing Problems

The cause of most of woomobify errors or not working as its supposed to work is conflicts with other plugins particularly those made by third party developers.

Here is a step by step process for trouble shooting, it should solve most of your problems your are experiencing with Woomobigy

STEP I: Ioolate WooMobify

  • Temporarily deactivate all other active plugins exceppt woocommerce and woomobify
  • Temporarily activate a compatible theme such as Storefront that comes with Woocmmerce
  • Clear all caches on your website and the mobile phone you are using to test woombify
  • Visit the woomobify theme with your mobile phone

If the theme displays as one would expect, you can move on to testing your desktop theme’s compatibility.

STEP II: Test Desktop Theme Compatibility

Once you have found that the installation of Woomobify is working properly, then proceed to test your desktop theme is compatible with Woomobify

  • Temporarily deactivate all other active plugins except woocommerce and woomobify
  • Activate your desktop theme
  • Clear all caches on your website and the mobile phone you are using to test woombify
  • Visit the woomobify theme with your mobile phone

If the theme displays as one would expect, you can move on to testing your plugin compatibility. If you have problems please contact support

STEP III: Test Plugin Compatibility

Now that you have found out that your theme works with Woomobify, now it is time to test if your plugisn are compatibile

  • Temporarily deactivate all other active plugins except woocommerce and woomobify
  • Activate your desktop theme
  • Clear all caches on your website and the mobile phone you are using to test woombify
  • Turn on each plugin in one, and test if there are conflicts. If you haveproblems, that plugin is the culprit

Now that you have found the problem, you can proceed to disable the plugin for mobile devices. How do you do that?

  • Download the plugin Plug Organizer
  • Istall the Plug Organizer
  • Go to Settings page for Plug Organizer and select "Selective Mobile Plugin Loading"
  • Select the plugins you want to disable for Mobile/Wooboify

These 3 trouble shooting procedures should resolve most problems you are having with Woomobify. If you are still having issues please contact us


Here is a list of plugins and themes that most likely will be incompatible with Woomobify. They should be disabled for mobile using Plug Organizer

  • Cache and Speed Plugins will function poorly with Woomobify, and should be disable for mobile devices
  • Lazyload
  • Lightbox
  • Shareaholic
  • Slick social share
  • WP Socializer
  • Megaamenu: Can be disabled for mobile
  • Simple Social Icons
  • Certain advanced features in theme using WOBakery's Visual Composer might not function properly
  • WooCommerce Product Archive Customizer

We are updating this list everyweek


Heads Up:

1.5.0 Consist of some huge update, almost all aspect of the code was updated. So if you had done any customization in the previous version it will be affected.

Version 1.5.4 - June 23, 2017
  • Compatible with WooCommerce 3.1.1
  • Fixed bug with featured product
  • Fixed issue with cart and checkout page back button
  • Resolve bug with RTL menu
  • Fixed issue with logo
  • Fixed issue with single product image
  • Various other bug fixes and code improvements
  • Updated all libraries to the latest version
Version 1.5.1 - May 05, 2017
  • Compatible with WooCommerce 3.0.6
  • Fix issue with iOS back button.
  • Fix left panel menu styling issue with sub-menu items.
  • Various bug fixes and improvements
  • Fix pagination styling issue
  • Fix issue with account sign out
Version 1.5.0 - April 17, 2017
  • Multi-language Support.
  • The ability to add custom menu within the left side panel.
  • RTL (right-to-left) Support was added
  • Product filter and sorting options
  • WooCommerce widgets support
  • Page footer has been added along with widget support
  • Related products is now added when viewing a single product
  • Product reviews for single products
  • Coupon and shipping options for the cart page.
  • List layout for my account dashboard page.
  • Ability to re-arrange the home page.
  • Links can now be added to the homepage slider
  • Add to cart option on the shop page.
  • Swipe out functionality for the left side panel
  • Tablet support has been added
  • Quantity input field has been improved.
  • Option to set the theme that you would like to be shown to the different type of operating systems.
  • New category layout to display all sub-categories of a parent.
  • Several bug fixes and improvements
Version 1.0.10 - February 1, 2017
  • Login bug fix
  • Minor Code Improvements
Version 1.0.9 - January 23, 2017
  • Minor CSS fixes
  • Minor JS fixes
  • Code structure improvements
Version 1.0.0 - January 11, 2017
  • Initial release