This is a documentation for WooMobify a WooCommerce Mobile Theme. Here you can find useful information about setting up, configuring and customizing WooMobify.

Installing

Click plugins -> add new then click on "Upload Plugin" near the top of the page.

Browse for the woomobify.zip file which can be found in the files you received upon purchasing WooMobify.

Once you have uploaded and activated the WooMobify Plugin, click on “settings” below the name. You can also click on the WooMobify menu item on the left side of the screen.

License Verification

You will need to provide the license key that was given to you upon purchasing WooMobify in order to activate your plugin. Simple enter your key in the text field then click on “Activate License”.

The left panel menu section is now created using the core WordPress Menu manager. Create a menu as you normally do in WordPress and ensure that you assign it to “WooMobify Menu”.

WooMobify now support widgets within the footer and also the right panel of the shop page. Only the default WooCommerce Widgets are supported within the shop page side bar, other third party widgets will work but may require some styling it order to be fully compatible.

I have installed the plugin, but I am still getting my old theme when accessing the site via mobile

You have to activate woomobify plugin into work. Click on the Woomboify on your Wordpress Menu, then clicking settings on the top right hand corner. Then activate the Woomobify plugin

I have installed the plugin, why does it show a white screen

There was an issue downloading and installing the theme, this is usually done when you are entering your license to verify it and activate WooMobify. Check in your theme folder if you are seeing the WooMobify theme. If you don't see the theme, please ctact us

If you are running a lower version of php, the recommended version is 5.6, check your WooCommerce status page for the version you are currently on. If it is below version they need to update it.

If you are using some type of cache plugin, if you are, you need to clear the cache etc and also have cache disabled for mobile as WooMobify does not need it, it is already optimize for performance.

Why I am getting the error The license key is currently activated on another site".

This problem happens when you have another installation of Woomobify that you haven't uninstalled. Merely deactivating it is not enough, you have to uninstall the earlier version that is on the other installation

Diagnosing Problems

The cause of most of woomobify errors or not working as its supposed to work is conflicts with other plugins particularly those made by third party developers.

Here is a step by step process for trouble shooting, it should solve most of your problems your are experiencing with Woomobigy

STEP I: Isolate WooMobify

• Temporarily deactivate all other active plugins exceppt woocommerce and woomobify
• Temporarily activate a compatible theme such as Storefront that comes with Woocmmerce
• Clear all caches on your website and the mobile phone you are using to test woombify
• Visit the woomobify theme with your mobile phone

If the theme displays as one would expect, you can move on to testing your desktop theme’s compatibility.

STEP II: Test Desktop Theme Compatibility

Once you have found that the installation of Woomobify is working properly, then proceed to test your desktop theme is compatible with Woomobify

• Temporarily deactivate all other active plugins except woocommerce and woomobify
• Activate your desktop theme
• Clear all caches on your website and the mobile phone you are using to test woombify
• Visit the woomobify theme with your mobile phone

If the theme displays as one would expect, you can move on to testing your plugin compatibility. If you have problems please contact support

STEP III: Test Plugin Compatibility

Now that you have found out that your theme works with Woomobify, now it is time to test if your plugisn are compatibile

• Temporarily deactivate all other active plugins except woocommerce and woomobify
• Activate your desktop theme
• Clear all caches on your website and the mobile phone you are using to test woombify
• Turn on each plugin in one, and test if there are conflicts. If you haveproblems, that plugin is the culprit

Now that you have found the problem, you can proceed to disable the plugin for mobile devices. How do you do that?

• Download the plugin Plug Organizer
• Istall the Plug Organizer
• Go to Settings page for Plug Organizer and select "Selective Mobile Plugin Loading"
• Select the plugins you want to disable for Mobile/Wooboify

These 3 trouble shooting procedures should resolve most problems you are having with Woomobify. If you are still having issues please contact us